PAGE 2 Types Of Phones That Can Be Programmed We have tested the loader on as many phones as possible. It has worked on All phones so far including the latest 94fC firmware. It will work on Series III and IV mobile and bag units, all PT950's, Micro-Tac Lites, Ultra Lites, pocket phones. Ultra Classic "brick" style phones. Let us know if you come across any firmware that can not be changed. YOU CANNOT PROGRAM "SST", TDMA OR CDMA DIGITAL PHONES, THEY USE A COMPLETELY DIFFERENT SYSTEM. YOU ALSO CANNOT PROGRAM 8000 SERIES BRICK PHONES. NOTE IF YOU HAVE NEVER USED THE MOTOROLA PROGRAMMING SOFTWARE PLEASE FAMILIARIZE YOURSELF WITH IT FIRST. DISCLAIMER IMPORTANT: IT MAY BE ILLEGAL TO CHANGE A CELLULAR TELEPHONE'S ELECTRONIC SERIAL NUMBER IN THE UNITED STATES. ALL CABLES AND RELATED PRODUCTS SOLD BY .................(HEREIN AFTER REFERRED TO AS ......) ARE ACCESSORY ITEMS DESIGNED FOR LEGITIMATE CELLULAR DEALER USE ONLY. ...... DOES NOT ASSUME ANY LIABILITY ARISING OUT OF THEE APPLICATION, USE OR NONUSE, OR OF ANY LOCAL, STATE OR FEDERAL LAWS, OF IT'S PRODUCTS OR SERVICES. IN NO INSTANCE SHALL THE ...... LIABILITY EXCEED THE AMOUNT PAID BY THE USER. COPYRIGHT INFRINGEMENT AND THEFT OF SERVICES ARE FEDERAL CRIMES CARRYING SERIOUS FELONY PENALTIES. VIOLATORS WILL BE VIGOROUSLY PROSECUTED TO THE FULLEST EXTENT OF THE LAW. PAGE 3 DEFINITION NEW PHONE: THE NEW PHONE YOU ARE PROGRAMMING. ESN: ELECTRONIC SERIAL NUMBER. ESN LOADER: MODIFIED TRANSCEIVER AND HANDSET. LOADER INTERFACE: LOADER PROGRAMMING CABLE AND INTERFACE TO DESTINATION PHONE. DESCRIPTION The "ESN Loader" and "Loader Interface" have been designed to allow you to program new Motorola firmware versions. The basic principle of operation is very simple. STAGE 1 : Use the Loader interface to transfer the ESN and NAM data from the new phone to the loader. STAGE 2: Use the "standard" programming software to change the ESN, Phone number and other parameters in the Loader phone. STAGE 3: Use the Loader interface to transfer the information back from the Loader to the new phone. PAGE 5 Note: Plug test adapter into programming cable. Check new phone software version in manual test mode (#19#). STAGE ONE, TRANSFERRING FROM THE NEW PHONE TO THE LOADER The Loader interface has two female DB25 connectors and a switch, this goes between the Loader phone and the destination phone. Standard programming cables are used to connect the printer port and the 12 volt ..... power supply provides power to the interface and to the Loader phone. NOTE: Some computers do not allow you to complete the transfer procedures with the cable hooked to the printer port. If you have any problems complete STAGE ONE and STAGE THREE without the computer connected. You can experiment. Complete steps A thru D with all power turned OFF. A: Connect the interface to the Loader phone, an arrow on the label shows you which is the correct connector, the switch faces the antenna port. B: Connect the handset to the loader phone. C: Connect the destination phone to the Loader interface using your standard programming cable. If you are programming a "flip" style phone make sure you have the test mode wire connected to the center connector on the back of the phone. D: Put the switch on the loader inter fetch in the TEST position. T E: Connect the power to the loader phone and to your programming cable/new phone. F: Turn the power on on the NEW phone, you will see various numbers flash on the display. G: Using the keypad on the NEW phone enter # 6 9 #. H: Turn the power on on the LOADER phone. I: Using the keypad on the LOADER phone enter # 6 6. J: Put the switch in the PROGRAM position. P K: Press # on the loader phone. After a few seconds the LOADER phone should display "PASS" this indicates a successful transfer, if you see "FAIL" check your connections and try again. PAGE 5 cont'd Assuming the above was completed successfully the LOADER phone now contains all the data from you NEW phone, continue stage two and three. If the above was unsuccessful please see the trouble shooting section later in the documentation. Unplug cable to new phone. PAGE 6 STAGE TWO, PROGRAMMING THE LOADER PHONE TIP: EVEREX EIGHT BIT PRINTER CARDS SEEM TO WORK BEST. It is assumed that you are already familiar with using the programming software, please refer to the guide that came with your software if you need help. A: Connect the LOADER phone to your computer using the male DB25 interface. B: Put the switch on the loader interface in the PROGRAM/TRANSFER position. P C: Start your software and turn power on. D: Use your programming software to change the required data in the loader phone. IF YOU HAVE PROBLEMS PROGRAMMING THE LOADER AND YOU END UP LOSING THE ESN YOU DO NOT HAVE TO REPEAT STAGE ONE. SIMPLY TRY STAGE TWO AGAIN. NOTE: Unplug cable to LPT1. Plug cable back to new phone. STAGE THREE TRANSFERRING FROM THE LOADER TO THE NEW PHONE This is basically the reverse of STAGE one. Again you > have to disconnect the computer while performing the transfer. A: Put the switch on the loader interface in the TEST position. T B: Turn the power on on the LOADER phone, you will see various numbers flash on the display. C: Using the keypad on the LOADER phone enter # 6 9 #. D: Turn the power on on the NEW phone. E: Using the keypad on the NEW phone enter # 6 6. F: Put the switch in the PROGRAM position. P G: Press # on the NEW phone. After a few seconds the NEW phone should display "PASS" this indicates a successful transfer, if you see "FAIL" check your connections and try again. Assuming the above was completed successfully the NEW phone now contains all the data from you LOADER phone. The process is now complete. PAGE 7 TROUBLE SHOOTING NEVER INTERRUPT THE TRANSFER ONCE YOU HAVE ENTERED # 6 6 #, YOU WILL LOSE THE ESN. CLOSING THE "FLIP" ON A FLIP PHONE MAY ALSO CAUSE THE ESN TO BE LOSE. If you experience any problems check the following; first read the ESN from the new phone and the loader phone, this will help you determine at what stage the procedure failed. Connect the phones, one at a time, to the transfer interface, put the switch in the test position, turn the power on and enter # 3 8 #. The phone will show the address and first byte of the hex ESN, press the * (star) key to scroll through the ESN of 82123456 will appear as: 00 82 (press star) 01 12 (press star) 02 34 (press star) 03 58 Turn the power off to exit test mode. FAIL CODES: FAIL INCORRECT SETUP, PHONES ARE NOT COMMUNICATING Double check your wiring, make sure your programming cable is hooked up correctly. The cable between the loader and the new phone must be wired as shown in the diagrams on the following FAIL 2 NO ESN IN THE PHONE YOU ARE TRANSFERRING FROM IF THE PHONE HAS "1MEG: FIRMWARE ABOVE 9340 YOU CAN NOT TRANSFER AN ESN OF 0000FFFF, CALL US, WE CAN RESET THE PHONE TO IT'S ORIGINAL ESN. IF THE PHONE HAS FIRMWARE BELOW 9340 TRY THE FOLLOWING: You have an ESN of 00000000 or FFFFFFFF in the phone. Program a valid ESN into the phone. To program a phone (FIRMWARE 9122 THRU 9339) with a valid ESN connect the phone directly to the computer and use the old software to program it with any ESN, the phone will not program and the software will never complete checksum calculations. Press F10 to quit thee software while the ESN is being written, this will leave an ESN of 0000FFFF in the new phone. The 0000FFFF is considered a valid ESN and will allow you to transfer. DO NOT DO THIS IF THE PHONE HAS 9340 OR ABOVE FIRMWARE. FAIL 9 No information available. PAGE 7 (cont'd) FAIL 11 INCOMPATIBLE PHONE This may happen if you try and transfer FROM the LOADER to the NEW phone without first transferring from the new phone to the loader. IE you are using stage two and three. Try completing stage one, if the error still happens the phone is incompatible. FAIL 12 DEFECTIVE PHONE This will happen when trying to transfer TO a phone that is defective in some way, you may see this when trying to program a phone that has corrupted firmware (display shows LOANER).