(PG 1) P E N R E G (C) 1988, 1989 Stephen Outten version 3.1 PENREG is a data base management system designed to maintain and manipulate data obtained through the use of a Pen register or DNR (dialed number recorder). Because PENREG was developed by law enforcement officials familiar with the operation and needs of DNRs and pen registers, PENREG can offer a multitude of helpful functions to investigators. One of the more helpful features is the ability to maintain MULTIPLE pen registers during a single investigation. The true wealth of this function is described in detail, later in this manual. PENREG also offers multiple listing capabilities, easy editing, dBASE file compatibility, and the ability to download data directly from supported computerized pen registers, thus eliminating the necessity for keyboard data entry. The author is willing to modify the software to accept data from most computerized pen registers, free of any additional charges. There are additional features that are just as valuable and all are mentioned in the body of this user's manual. PENREG is menu driven, and was designed with the novice computer user in mind. The various functions available to the User are broken down and defined in this manual. Stephen Outten is the owner of this software, and ownership remains that of Stephen Outten. By purchasing the PENREG software, you are purchasing a license to use PENREG. Stephen Outten reserves all rights to this software, and authorizes use of the software by the purchaser or licensee only. Unauthorized duplication and/or use of REGISTERED versions of PENREG 3.1 is prohibited. Please register your PENREG software using the registration form included in this manual. Only registered users will be offered updates of the software at the price of $35. Stephen Outten assumes no responsibility for damage or loss that occurs while using this product (although the software has been tested extensively without negative results). Stephen Outten is very interested in any comments or suggestions that you might have regarding PENREG 3.1 and would be delighted to hear from you. Please send comments, suggestions, or requests for updates to; Stephen Outten C/O KEYS TO SUCCESS 1620 BOWERSOX ROAD NEW WINDSOR, MD 21776 (PG 2) PENREG 3.1 Registration Form PURCHASER: _________________________________________________ COMPANY NAME: ______________________________________________ REGISTER TO: NAME: _______________________________________ ADDRESS: ____________________________________ ____________________________________ TELEPHONE: ( )______-_________ EXT: _____________ DATE PURCHASED: ________________ WHERE PURCHASED: ___________________________________________ ----------------------------------------------------------- Mail to: Keys To Success 1620 Bowersox Road New Windsor, MD 21776 (PG 3) SYSTEM REQUIREMENTS ____________________________________________________________ A minimum of 512K RAM, dual floppy disk drives (HARD DISK RECOMMENDED), an IBM compatible dot matrix, ink jet, or laser printer and DOS 3.0 or higher. The PENREG 3.1 system will function on a single disk drive, but the disk space available for data is greatly limited, therefore running this system on a single drive computer is not recommended. INSTALLING PENREG 3.1 ____________________________________________________________ Included on your PENREG 3.1 disk, is a file named "INSTALL.BAT". To install the PENREG system on the target disk, simply type INSTALL [drive: path] where "drive" is the letter designation of the disk drive, and "path" is the directory or sub-directory name. You do not need to create the sub-directory. INSTALL will create it for you. For example, if you want to install PENREG 3.1 onto the C: drive, in a sub-directory that you want to call PENREG, you would enter; INSTALL C: \PENREG. Be sure to separate the C: and the \PENREG so the INSTALL program will know what to call the sub-directory. It is suggested that you install PENREG into a different directory for each case to be worked. For example, if you are working two cases, you might call the first directory CASE1, and the second, CASE2. Therefore, to install PENREG for CASE2, you would enter; INSTALL C: \CASE2 Be sure to copy the DOS file COMMAND.COM into the PENREG directory, or include these files in your PATH (SEE YOUR DOS MANUAL EXPLAINING PATH) *** Although PENREG 3.1 will work on a floppy based system, it is not recommended due to the size of the program files, and the reduction in access time. In order to copy the PENREG 3.1 disk, it is suggested that you use any version of the DOS DISKCOPY command. Refer to your DOS manual for details. *** PENREG makes use of an external program to view text files. You can use almost any text viewer or editor. I have supplied BROWSE.COM from PC Magazine (Ziff Davis Publishing Company, a SHAREWARE file) for this purpose. If you would like to replace BROWSE with an editor of your choice such as NE.COM (Norton Editor), LIST.COM, etc. simply rename your editor to BROWSE. If your editor has an EXE extension, then include .EXE when renaming to browse. If your editor has a COM extension, include .COM when renaming to BROWSE. For example, if you have LIST.COM, rename it to BROWSE.COM. If you have an editor called EDIT.EXE, rename it to BROWSE.EXE, and remove BROWSE.COM from the directory. Be sure to include BROWSE in the PENREG directory for maximum performance. (PG 4) INVOKING THE PROGRAM ____________________________________________________________ To invoke PENREG 3.1 on a HARD DISK, you must first change directories so that you are in the directory containing PENREG 3.1 and your data. For example; if your data and PENREG 3.1 are in a directory called \PENREG, you would enter CD\PENREG. Once in the proper directory, simply type PEN and strike ENTER (or RETURN). Also place COMMAND.COM AND MORE.COM IN THE PATH. CREATING A NEW SUBJECT FILE ____________________________________________________________ Before you can add information to a data base, you must first create a data base and give it a meaningful name. This data base is referred to as a "Subject File", and should be named after the suspect whose line is being monitored. For example, if you are monitoring two suspect's telephone lines you would create two separate subject files. If the first suspect's name is JONES, and the second suspect is named SMITH, you should name the first subject file JONES, and the second SMITH. This method of naming the files proves useful when examining the data at a later time. To create a new subject file, you would select this option from the main menu by selecting "File", then "Create". Then you would see a message similar to the following; EXISTING SUBJECT FILES; JOHNSON THOMPSON Enter new subject file name:> ____________ This message indicates the names of existing subject files in the current investigation. The list is provided to avoid creating another file with the same name. PENREG will not overwrite an existing file with the same name. Simply enter the name you wish to give the new subject file. If your new file name is less than eight characters in length you must then press ENTER or RETURN. If the name is eight characters in length, the name will fill the delimited area and the new file name will be entered automatically. If you decide not to create a new subject file, simply press ENTER or RETURN (in other words, enter a blank file name) and you will return to the main menu. Standard DOS conventions govern the naming of files, therefore you may not use embedded blanks, and only certain special characters. Refer to your DOS manual for details. Do not add an extension to the file name since the ".PEN" extension is automatically added to make identifiable. (PG 5) DELETE / EDIT RECORDS ____________________________________________________________ Select by choosing "Record", then "Edit" from the main menu. Once you have chosen the subject file that contains the records for deletion or editing, the first 12 records will be displayed on the screen. In addition displayed along the very top of the screen will be a status line indicating the file in use, the current record number and the total records in the subject file. The following is a description of working keys when using this function; Cursor keys (arrows) ......... move up or down one record PgUp & PgDn keys.............. move up or down 12 records DELETE key.................... marks highlighted record for deletion ENTER or RETURN............... allows editing of the highlighted record SPACE BAR .................... allows you to jump to specific record within a file, as opposed to paging through a large file. F1 .......................... exits this function and asks the user if the marked records are to be removed from the file. When a record is marked for deletion, an asterisk will appear beside the record number. The marked records are not physically removed from the file until the F1 key is pressed. In this case, the records marked for deletion will be displayed and the user will be asked if he or she wants to delete the listed records. If the user answers "Y"es to the prompt all listed records will be erased from the file. If the user answers "N"o to the prompt all deletion marks will be removed and no records erased. When the users chooses to EDIT a record, the record must be highlighted and the user must strike ENTER or RETURN. This will cause the area at the bottom of the screen to display the fields of the highlighted record. To edit these fields simply type over the existing entries. The edit is complete when the user strikes ENTER again, or when the last field is filled with characters. To return to the menu, strike the F1 key. (PG 6) ERASE SUBJECT FILE ____________________________________________________________ Select by choosing "File", then "Erase" from the main menu. As with the "Create" function, this selection also provides a list of the existing subject files then asks the user to enter the name of the subject file to be erased. If there is a need to have the subject file available at a later time, it should be copied to a safe area prior to using this function to erase it. When you have decided to erase the subject file, simply enter the name as it appears in the listing provided. ADD RECORDS TO FILE (From the keyboard) ____________________________________________________________ Select by choosing "Record", then "Add" from the main menu. This function provides a record entry screen which allows the user to enter data obtained from a pen register. The data entry screen offers full editing capabilities until the last field is entered. Thus correcting a miskeyed entry is easily accomplished by using the cursor control keys to position the cursor at the point where corrections are necessary. The fields and their descriptions are as follows; CALL # ....... This field contains the sequential number of the call monitored and is OPTIONAL. DATE ......... The date the phone was lifted OFF HOOK. This field must be entered in the standard MM/DD/YY format. TIME OFF...... The time OFF HOOK should be entered here in this format: HH:MM:SS. TIME ON....... The time ON HOOK should be entered here in the same format as TIME OFF. PHONE NUMBER.. The telephone number called is entered in this field. Keep in mind that if you use hyphens or other special characters once, you must use them for every entry. It is important to maintain consistency when entering the phone numbers so that when you use the "Search for Common Numbers" function, all common numbers will be located. This field is 50 characters in length and should be sufficient for international calls and use of long distance services such as MCI and US Sprint. REMARKS.......This field is provided for any remarks the user might add to give a particular call meaning, or to indicate whether AUDIO was on or off. This field is also OPTIONAL. SUBSCRIBER....This field contains the name of the person subscribing to the phone number listed in the record. The user identifies the number, and places the information in the SUBSCRIBER #s file, then runs a CROSS CHECK. The CROSS CHECK will insert the subscriber's name into the blank subscriber fields where the phone number listed in that record, matches the phone number in the SUBSCRIBER file. (PG 7) (CONTINUED) In the case of DATE and REMARKS, the F10 key will produce the same value that was entered into the last record, thus eliminating key strokes. IMPORT FROM V.I. PEN REGISTER ____________________________________________________________ At the present time the only manufacturer of pen registers that offers compatibility with this software is "Voice Identification". When selected this function prompts the user for the name of the file to be loaded (this will be the name of the subject file to receive the data from the pen register). The user should enter the name of the file to which the pen register data is to be added. After the file name has been entered, the user is prompted for the drive that contains the pen register data, ie. (Load_:NOTE.DO). The user simply enters the letter designation of the disk drive (for example, if the data is on drive A: the user simply types "A" without the quotes) where the pen register data is located and the computer does the rest. If the filename is not NOTE.DO, and happens to be NOTE2.DO, or something similar, you would simply type over the existing filename. IMPORT FROM ASCII TEXT FILE ___________________________________________________________ Select by choosing "Record", then "Import" from the main menu. PENREG 3.1 also allows data to be imported from an ASCII text file. In order for the data to be compatible, it must be in the following order, format, and each field must be separated by commas. If a field is left blank, a comma must still be present: CALL # DATE OFF HOOK PHONE # ON HOOK 0001,01-01-1989,00:10:00,17185551212,00:30:00,,,, | This field is optional, all others must be present. If Call # is omitted, place a comma in it's place as all fields are separated by commas. There is no need to enter duration time, as PENREG will calculate the duration of the call and place the total in a separate field. When you name a text file it must have the .TXT extension so that PENREG 3.1 will know it is a TEXT file. (PG 8) FREQUENCY PRINTOUT ____________________________________________________________ Select by choosing "rePort", then "Frequency" from the main menu. This function is considered one of the more helpful features of PENREG. When selected, this function offers three possible forms of output. The first report offered is a list of ALL calls sorted numerically, and what subject files the phone number appears in. The second report offered is a list of all subject files, and what phone numbers they dialed (numbers sorted numerically). The third report is a combination of the first two. This feature can be helpful for realizing common numbers, or times of high traffic. All .PEN files are automatically considered by this function. LIST ENTRIES OF SUBJECT FILES ____________________________________________________________ When the LIST function is selected, you will be presented with another menu. The new menu will list the following choices; 1) List entire file 2) List by date range 3) List by day of week/time range 4) SUBSCRIBER numbers list Option #1 will list the contents of the entire file. Prior to printing the report, you will be asked if you would like the report sorted, or as is. If you have entered all calls in chronological order or have used the V.I. pen register, then print the report as is. This saves considerable time when printing large files. If the calls were entered out of sequence you should request a sorted report. The sorted report is printed in chronological order. Option #2 asks for a date range. This allows you to list all calls recorded between two dates. The dates are inclusive of those entered. Option #3 has proven to be quite helpful in many investigations. This option allows you to list calls on specific days of the week, and during specific hours. For example, suppose you were interested in all calls made or received on Saturday mornings between the hours of 0800 and 1100. This option allows you to enter those parameters, and produce a listing of the calls meeting the parameters entered. Option #4 will list all SUBSCRIBER numbers in your SUBSCRIBER numbers file. (PG 9) CALL TOTALS __________________________________________________________ Select "rePorts", then "Call Totals" from the main menu. This function will provide the user with a list of the phone numbers dialed, and an indication of how many times each number was dialed. Although this function is similar to the FREQUENCY REPORT, this one only works with one file chosen by the user. # BREAKDOWN __________________________________________________________ Select "rePorts", the "Breakdown" from the main menu. Some Pen Registers will produce numerous long distance calls, and some calls will be placed through a common carrier such as Sprint or MCI and will include quite a few digits. The BREAKDOWN function will produce a list of all numbers dialed, and break each number down into area code, exchange, number, and trailing digits. In some cases, the PENREG 3.1 software will alert you that the call was placed through one of the common carriers. FRAUD ANALYSIS __________________________________________________________ This function was designed to aid in the investigation of telecommunications fraud in which common carriers such as MCI, US SPRINT, AMERICALL etc. are victimized. From this function, the user may direct output to screen, printer or disk file. The report generated will show a breakdown of calls made to a given carrier's access number, showing the billing code dialed, the terminating number dialed, date, time, and duration. For proper operation, the user must know the dialing format used by the carrier. For example MCI uses a 5 digit billing code, does not require a '0' or '1' preceding the terminating area code, and requires that the numbers be dialed in this format; Access #, Billing Code, Terminating Number. US SPRINT however, uses a 14 digit billing code, requires a '0' before the terminating area code, and uses this format; Access #, 0 + Terminating Number, Billing Code. Only calls made to the access number entered will appear on the report. If there are several ring-over numbers such as 861-6440, 6441, 6442, etc. the user should enter only the first 6 digits of the access number. (PG 10) SEARCH FOR COMMON NUMBERS ____________________________________________________________ Select by choosing "Record", then "Search" from the main menu. This is another useful function which allows you to enter either a telephone number or a remark, and search for a match to the information entered. When first selected, this option will ask if you wish to search the REMARKS field or the PHONE field. The default is "P"hone. Once you have selected the field to be searched, you are presented with a delimited field that appears blank. Simply enter the string of characters you wish to find (ie; 5551212 or AUDIO ON, etc.) and strike ENTER or RETURN. Then you must select "E" to print only exact matches, or "S" to print string matches. A string match will locate data that contains the string of characters entered. For example, if you entered "5551212" and selected "S"tring match, you would find "5551212" as well as "13015551212". Likewise for the remarks field. If you entered "ON", and selected "S"tring match, all entries containing "ON" in the remarks field would be printed (ie; "AUDIO ON", "PHONE", "ONE RING", etc.). Consequently, you can greatly reduce the number of entries printed by being more specific when you fill in the delimited blank field. SUBSCRIBER NUMBERS ________________________________________________________ Select "Subsc.#s" from the main menu. SUBSCRIBER numbers are simply numbers that have already been identified as a result of the current, or an associated investigation. By selecting "A" from the main menu, then #1, the user can add telephone numbers and subscriber's names to the SUBSCRIBER numbers file. In the case of in-state numbers, the long distance prefix should be omitted ie;(1301) so that the cross check will provide a match whether the caller dialed the area code or not. Selection #2 in the SUBSC.#S SUB MENU will perform a cross check of any or all subject files. During the cross check, all phone numbers in the subject file that appear in the SUBSCRIBER numbers file will be tagged with the subscriber's name. When the "tagging" takes place, the SUBSCRIBER field is replaced with the subscriber's name. Selection #3 is the EDIT function. This allows the user to locate a phone number in the SUBSCRIBER file, and edit the contents of the fields in that record. Selection #4 under the LISTS SUB MENU will provide a list of all phone numbers in a subject file that have not yet been identified. This is helpful when determining which numbers to identify. (PG 11) COLOR SELECTION UTILITY ____________________________________________________________ In cases where the default screen display is inadequate, or simply to change the scenery, we have provided a color selection utility that allows you to change the colors of the displays. To activate this utility you must first be viewing the main menu. While viewing the main menu, strike "U" for Utilities, then select # 1. This will provide you with a list of available colors and their associated codes. Towards the lower portion of the screen, you will see the current selections, and below them, sample windows of the current displays. To change colors, enter the codes associated with the desired colors. When you are satisfied with the current selections, answer "Y"es to the "CORRECT?" prompt, this will save the changes. ON LINE HELP FACILITY ____________________________________________________________ On-line help is available when viewing the main menu. To activate this feature, you must press F1 while viewing the main menu screen. This will produce a menu of options. In most cases the help you receive will be in the form of a brief description of what the particular function will do when selected. COMING SOON! ______________________________________________________________ More computerized Pen Register support! More comprehensive HELP feature. On-Line graphs and charts! Mouse support! And more! PENREG INDEX ADD RECORDS TO FILE From the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 6 BROWSE.COM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 CALL TOTALS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 COLOR SELECTION UTILITY . . . . . . . . . . . . . . . . . . . . . . .11 CREATING A NEW SUBJECT FILE. . . . . . . . . . . . . . . . . . . . . . 4 Cross check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 DELETE / EDIT RECORDS. . . . . . . . . . . . . . . . . . . . . . . . . 5 Dialed number recorder . . . . . . . . . . . . . . . . . . . . . . . . 1 Edit EDIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ERASE SUBJECT FILE . . . . . . . . . . . . . . . . . . . . . . . . . . 6 External program . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 FRAUD ANALYSIS . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 FREQUENCY PRINTOUT . . . . . . . . . . . . . . . . . . . . . . . . . . 8 HELP FACILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 IMPORT FROM ASCII TEXT FILE. . . . . . . . . . . . . . . . . . . . . . 7 IMPORT FROM V.I. PEN REGISTER. . . . . . . . . . . . . . . . . . . . . 7 INSTALLING PENREG 3.1. . . . . . . . . . . . . . . . . . . . . . . . . 3 INVOKING THE PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . 4 List by date range . . . . . . . . . . . . . . . . . . . . . . . . . . 8 List by day of week/time range . . . . . . . . . . . . . . . . . . . . 8 List entire file . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 LIST ENTRIES OF SUBJECT FILES. . . . . . . . . . . . . . . . . . . . . 8 ON LINE HELP FACILITY HELP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 PEN FILES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Pen register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Pen registers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 PHONE NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Registration Form. . . . . . . . . . . . . . . . . . . . . . . . . . . 2 REMARKS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SEARCH FOR COMMON NUMBERS. . . . . . . . . . . . . . . . . . . . . . .10 SUBSCRIBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SUBSCRIBER #s Cross Check . . . . . . . . . . . . . . . . . . . . . .10 SUBSCRIBER Edit Function. . . . . . . . . . . . . . . . . . . . . . .10 SUBSCRIBER NUMBERS. . . . . . . . . . . . . . . . . . . . . . . . . .10 SUBSCRIBER numbers list . . . . . . . . . . . . . . . . . . . . . . . 8 Subscriber's name. . . . . . . . . . . . . . . . . . . . . . . . . . .10 SYSTEM REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . 3 Telecommunications fraud . . . . . . . . . . . . . . . . . . . . . . . 9 TIME OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 TIME ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6