Online Chronicle Of Distance Education And Communication, November 1992 ............ ............ ........... ........... THE ........... . ........... ONLINE CHRONICLE .......... . . . ........... OF DISTANCE EDUCATION .......... . . ........... AND COMMUNICATION ........... . ........... ........... ........... November 1992 ............ ............ In the industrial age, we go to school. In the information age, school can come to us. This is the message implicit in the media and movement of distance education. Volume #6, Issue #1 November 1992 Editor: Jason Ohler......................Educational Technology Program Director University of Alaska Southeast 11120 Glacier Highway Juneau, Alaska 99801 Phone: 907-789-4538 BITNET USERID: JFJBO@ALASKA Assistant Editor: Ruth Ryan.................................University of Alaska Southeast 11120 Glacier Highway Juneau, Alaska 99801 BITNET USERID: JSRMR@ALASKA Technical Coordinator Paul J. Coffin............................................716 Taschereau Ste. Therese, Quebec J7E 4E1 Phone: 514-430-0995 ======================================================================== Welcome to the last issue of the Online Chronicle for the year. A combination of the recession and declining oil prices and oil production in Alaska have conspired to reduce the amount of time and staff my institution can devote to the Chronicle. It has been a struggle during the last few years to produce the Chronicle, and this year promises to be even more difficult. It is already November and the first issue is just going to press. Clearly something has to change. So, it is time to take a year off to see if I can re-organize and return to produce a Chronicle that publishes with some regularity. If not, then it will be discontinued. One possibility is for others from different institutions to help with production. I am very happy to consider this. Please email me with ideas. Thank you for all of your support. 'Til next September, hopefully. ======================================================================= T A B L E O F C O N T E N T S 1. International Connectivity: A Survey of Attitudes about Cultural and National Differences Encountered in Computer-Mediated Communication, by Ruth Ryan, JSRMR@Alaska.Bitnet 2. Distance Education at "Conventional Universities" by Michael Power, Michael_Power@ugar.uquebec.ca 3. Three Major University Leaders Endorse "Global University" an excerpt from: The University of the World Newsletter from: Dr. Takeshi Utsumi 4. Project: Grand & Everyday Challenges for Education Using Telecommunications in the Curriculum by Jim Levin, Jim-levin@uiuc.edu 5. The Agricultural Satellite Corporation: Three Years of Phenomenal Growth, by Dr. Randall Bretz, ASAT001@UNLVM.UNL.EDU 6. Announcements and Requests a. ANNOUNCEMENT: World Conference on Education Multimedia and Hypermedia b. AN OPEN INVITATION: Become A Founding Member Of The Consortium For School Networking c. ANNOUNCEMENT: The "Poland Now" Teleconference d. ANNOUNCEMENT: A New Distance Learning Course From Carnegie Mellon University e. CALL FOR PAPERS: "Simulation & Gaming" f. ANNOUNCEMENT: A Consortium for Network Publication of Refereed Research Journals RESEARCH JOURNALS g. REQUEST: Optel Screen Development h. REQUEST: Main$treet -- small business simulator 7. DISTANCE EDitorial- Figuring Distance Education Credit Hours 8. About the Chronicle ======================================================================= 1. International Connectivity: A Survey Of Attitudes About Cultural And National Differences Encountered In Computer-Mediated Communication by Ruth Ryan, JSRMR@Alaska.Bitnet We live in a multi-national world, one with many languages, cultures, races, and nationalities. Yet, our nations are separated by geographical, political, and cultural differences. In recent years, individuals all over the world have discovered computer-mediated communication (CMC) as a means of connecting with peers, colleagues, and family. CMC and the presence of international CMC networks pro-vide a collaborative atmosphere in which researchers in many fields can bridge the cultural and national differences that separate them. From their home or office computers, they link their minds with contemporaries across the city or across the globe. As the messages are sent and received, individuals are identified and recognized by their userid, and differences in nationality, ethnicity, age, gender, and physical ability are not known unless divulged. Throughout several years of CMC practice, I have often wondered about the attitudes of other CMC users toward this communication medium that appears to disguise a person's appearance and cultural identity. At a time when conflict and unrest between nations results in late night bombing raids, unified national boycotts, and multi-nation world wars, I have often thought that communicating through a medium that diminishes differences between individuals is ideal. To resolve differences and share ideas that enhance the quality of life without prejudice and power struggles unrelated to the issue at hand would seemingly improve communications among nations at war. With today's technology and the availability of computer-mediated communication, the ability to interact without regard to skin color, ethnic background, or gender differences would seemingly facilitate conflict resolution through intelligent exchanges of points of view. It was with such thoughts in mind that I came upon a central question for this study: to what extent are cultural and national differences evident and considered significant by users of the online environment? In July, 1992, I developed and distributed a survey to a selection of BITNET discussion groups where topics focused on electronic communication. The sample group for this study consisted of international CMC users who participate in BITNET discussion groups. Geographic location of the study participants revealed that a majority of them were in the U.S., which is not surprising considering that the Listservs operate on the BITNET system, which is largely a U.S. network. It is significant to note, however, that BITNET listserv members are strewn across the globe and are not simply neighbors using efficient technology. This widespread connectivity most likely reflects improved access to electronic media in further developed countries around the world. A listing of nationalities represented in this study shows a diverse population of "emailers" who may or may not be living in their birth country or the country in which they claim citizenship, as illustrated by the difference between 64% U.S. residents vs. 45% American. Ninety percent of the respondents are Caucasians, and 45% are American; however, the range of other ethnic backgrounds indicates the broad reach that electronic mail provides to those who wish to communicate outside their geographic and national boundaries. Sixty-seven percent of respondents are male, and 82% have graduate degrees or degrees or has completed some graduate school. Forty-three percent are involved in higher education (student or faculty), and another 31% hold a job in the computer field. These percentages very likely represent the upper-middle class segment of the world's societies who have access to computers and higher education. Probably excluded altogether, unfortunately, are people in less-developed third-world countries who are less likely to have access to higher education, much less a computer and other necessary electronic connections to communicate online. An analysis of age data reveals a significant representation of young adults in the 19-30-year age group (31%). Of these, 47% are employed in the computer science field, 33% are students, and another 20% are working in their chosen profession. These figures perhaps represent the traditional-age college/graduate students and those just establishing a career. The largest percentage of respondents (53%) fall into the 31-49- year age group of whom 31% work in the computer science field. The other categories are as follows: Professors (25%), researchers (8%), teachers (7%), library science (7%), and a few professionals in other fields. Respondents fifty and older, the other predominant age group, are primarily professors (50%), computer scientists (14%), and teachers (14%). Almost all of the respondents indicated active use of electronic mail (81% are online several times per day) and communicating with colleagues or peers as their most important purpose for being online. Interacting with friends seemed to be moderately important, but several respondents indicated that many of these friendships were established online as a by- product of academic or work-related interactions. Such active use of the electronic medium is perhaps the direct result of CMC's nearly instantaneous delivery of messages. The availability of electronic networks reported by the respondents reveals the presence of a structure that facilitates electronic connectivity. This effort is impressive, as it suggests that organizations and commercial interests within the developed countries around the globe recognize the need for improved communication routes for their people and are working to facilitate such needs. In the information age, the electronic transfer of information virtually eliminates national boundaries. As one individual in Turkey commented, "CMC helps me feel as a world citizen." With a CMC population consisting mainly of well-educated, professional, Caucasian people, issues of nationality and cultural orientation might seem relevant to the status of electronic mail users. Yet the overwhelming majority (90%) of the respondents indicated that it is not important that people they talk to online be of the same cultural origin or nationality. In response to the question about the importance of their cultural identity, only 25% indicated strong degrees of importance, while 75% indicated minimal or no importance. A closer examination of the responses shows that those outside the U.S. indicated a higher level of importance linked to their cultural identity than the U.S. residents (22% vs. the U.S. response of 14%.). This difference may be the result of the "melting pot" of nationalities and cultural backgrounds of the U.S. citizens. In further support of the non-significance of cultural differences online, 70% of the respondents indicated that cultural differences present little or no impact to their interactions with others online. When examining only U.S. respondents' replies, a somewhat higher percentage indicated "no impact" compared to those outside the U.S. (41% U.S. vs. 31% outside U.S.). Perhaps the fact that BITNET is an electronic network of largely U.S. colleges and universities, and thus serves predominantly American users for whom English is the dominant language (and thus presents fewer cultural obstacles for Americans), accounts for this difference. Non- American discussion group participants are connected to BITNET via a gateway from their own network (e.g., JANet and EARN), and English may not be the dominant language on their own network. When respondents were asked if they were aware of any differences in the ways they interact online with those of another culture or nationality compared to how they interact with those within their own culture, 40% said yes. Some attributed their perceptions to a desire or need to accommodate language differences. Others said they were more careful in the way they expressed themselves in order to avoid misunderstandings due to perceived cultural differences. An awareness of one's own attitudes and behavior appears to be easier to discern and report than guessing about how others feel. When respondents were asked about their perceptions of the attitudes of others when interacting with them, the affirmative response was not as high; only 25% reported an awareness of national or cultural differences perceived by others, though some opinions were strong and strenuously expressed. Among the differences noted was an increase in formality in addressing others and the frequency of forming and acting on assumptions about characteristics of nationalities. Here, then, the differences that interfere with multicultural exchanges are due to differences in ability to express ideas in terms that are clearly understood or to interpret the ideas of others because of the language used to express them. When the educational levels of respondents were compared to their attitudes about cultural differences in a collaborative/negotiative situation, a significant increase in the level of importance attributed to cultural differences was revealed among those with graduate degrees. Of those with graduate degrees, 21% responded that they felt their cultural origin was very important to their colleagues when involved in negotiation of a collaborative effort. To those without graduate degrees, their perceptions of impact by cultural origin were less pronounced--only 10% perceived their cultural origin to be important to their colleagues. One explanation for this difference may be that higher education employs a greater command of language; thus, differing abilities to express and clarify ideas are more apparent to this group. Regardless of educational background, the majority of respondents (95%) indicated they had encountered differences in communication using computer- mediated communication as opposed to face-to-face or traditional print methods, and many offered comments to elaborate on their claim. Physical limitations in transmission of data was the most frequently mentioned difference. Many felt they encountered more sarcasm and personal attacks within the CMC environment, while others claimed to experience a greater freedom of expression and encountered more egalitarian attitudes. Some respondents spoke of anonymity and minimized status differences as unique to the online environment, and further noted that gender, race, and age differences are "clouded" online. Eighty-nine percent of the respondents indicated that they had made some degree of adjustment to their interaction style online in order to communicate effectively. These figures indicate a definite willingness to accommodate differences in order to interact effectively. The most important issue I sought to address in this study was the extent to which cultural and national differences are evident and considered significant by users of the online environment. Analysis of the data provided by international participants suggests that it is not the beliefs, customs, traditions, or practices unique to individual cultures or nationalities that most greatly influence connectivity among international emailers. Rather, what seems to be most important is their ability to express their views, beliefs, and ideas in an effective manner. This is a language issue. While language is a significant component of each civilization, and thus a reflection of unique cultures, it is the ability to use language that appears to be the key to successful interaction in computer-mediated communication. In an electronic medium where language is the vehicle for connectivity, it seems to be essential that participants be skilled in using not only the most widely adopted language but also other lan-uages as well. Individuals around the world may be, in many ways, more similar than they are different; yet, without written communication skills in a common language, those individuals' ideas hold less power and less influence in the online environment. Perhaps, in time, and with expanded access to computer-mediated communication tools, we might all feel "as world citizens." For a complete copy of the study report, send your postal address to the author at JSRMR@Alaska.Bitnet. ======================================================================= 2. Distance Education at "Conventional Universities": by Michael Power, Michael_Power@ugar.uquebec.ca Those who are aware of the development of teaching at a distance >From its earliest to its most contemporary form probably agree that the movement that began over a hundred years ago is far from over. From very basic correspondence courses put on the market by small private organizations to full multimedia-based instruction supplied by national distance universities, we have, more recently, moved into an era of interactive and spontaneous delivery systems being developed by just about every kind and size of organization imaginable. I am particularly interested in the development of distance education in what is generally termed "conventional" universities. This is of course not new in countries like Australia where distance education seems to have always been within the scope of conventional university activity. But it does appear to be a relatively new trend in Canada where distance universities such as Athabasca and Tele-Universite have tended to supply the lion's share of distance courses. Burge (1991) mentions that some thirty universities in Canada offered courses at a distance in 1990. The Canadian Association of University Continuing Education (CAUCE) lists nearly forty. What may be common knowledge to some but not to all is that the new generation of distance teaching institutions will most likely be .. conventional universities! Given adult educational needs, a drop in recruiting from within the usual ranks of high-school (or "collegial" in Quebec) graduates, given the age- old requirement for universities to "get the knowledge to the people" wherever they be and numerous other factors currently affecting higher education (such as the use of CMC), a boom in conventional university distance teaching has apparently begun and may soon account for (if it doesn't already) most DE activity in the country. On the other hand, what do we actually know about how conventional universities organize, structure and develop distance education? Apparently not very much according to Kovel-Jarboe (in M.G. Moore, 1990) who states that very few studies actually exist on the subject. Most practices seem to be "home-grown" in response to pressure for "decentralizing" resources and course offerings. Since most of the research findings in distance education published in specialist journals seems to be carried on primarily by academics at distance "autonomous" universities, little in the way of day-to-day activities in a "distance teaching centre", or "extension unit", etc. within the precincts of a traditional university appears to be known. Do distance educators in traditional universities base their practice on autonomous-university models? Are these models appropriate given the change in context? Do conventional university-based distance educators adjust these models to "fit" their needs? Are those involved trained distance educators or have they simply developed an interest in the field and responded as best they can to imperative needs with regard to expanding services and expanding enrollment? And is there one conventional university distance education model? Not according to Medsker (1975) and Medsker and Edelstein (1977) in Kovel-Jarboe. They indicate that there are at least three general types of distance education organizations within conventional universities that correspond to the latter three categories in the Keegan & Rumble (1982) typology: -the uni-departmental model -the multi-departmental model -the multi-institutional model. I am an educational technologist working at a conventional university (Universite du Quebec a Rimouski) that has developed what was initially a uni-departmental model of DE but which has recently been reorganized to become a multi-departmental model (as another department is currently getting involved). This "upbeat mood" in DE at the UQAR has led us to develop a research project on improving the process of mediation through increased use of interactive technology that best suits our needs. As mentioned earlier, since we are not aware of much that has been published in Canada with regard to conventional university-based DE, and even less with regard to the specificity of small-scale mediation and tutoring systems within conventional universities, we would welcome input from fellow readers who are interested in this line of enquiry and would like to share experiences, insight and ideas. Please e-mail Michael_Power@uqar.uquebec.ca or (if you can't get through, as it sometimes happens) try Mpower@chapparal.fse.ulaval ====================================================================== 3. THREE MAJOR UNIVERSITY LEADERS ENDORSE "GLOBAL UNIVERSITY" an exerpt from: The University of the World NEWSLETTER (January/March 1992, Vol. 5, No. 1) Universities must develop a worldwide network in order to be "world- class" institutions, according to the leaders of three prominent academic institutions. "The number one challenge is that the university community has to cope with increasing numbers of persons and increasing knowledge, but must maintain its excellence and sophistication," said Sir Richard Southwood, Vice Chancellor of Oxford University. Southwood, who also teaches biology at the esteemed English institution, joined Harvard President Neil L. Rudenstine and Wellesley President Nannerl Keohane to tell an Oxford alumni group in Cambridge, Massachusetts that social and political changes in the world dictate that universities expand or be left behind. Southwood said political freedom in Eastern Europe and the former Soviet Bloc nations will undoubtedly send a flood of students to the world's universities. He added that schools must handle "a great information overload" and rising costs in providing services, while preserving high standards. The three university heads said universities around the world must adopt some strategies used by the business community to compete in a global market. "I think universities should be working on networks, through exchanges of students and exchanges of information," Southwood said. (...) Dr. James Grier Miller, UW's Chairman, also was invited to the seminar entitled "Global University: Challenges for the 21st Century," to discuss the history and present activities of the University of the World. "I told them the idea of a global university is not just some fantasy about the future, but is becoming a reality," Dr. Miller said. He described the rapid growth of interest in the University of the World since its inception in 1981, saying the organization now is represented in 24 countries. Though the three leaders of the other universities expressed surprise over the growth of distance education, each told Dr. Miller of their interest in the concept. "To me, this was an important event," Dr. Miller said. "All of these leaders were willing to consider the concept seriously." UW **************************************** "Global University" is a trade mark of GLOSAS/USA. Dr. Takeshi Utsumi, Chairman of GLOSAS/USA and President of Global University in the USA is a board member of the University of the World. Dr. James Grier Miller, Chairman of the University of the World is an executive advisor of GLOSAS/USA. ======================================================================= 4. Project: Grand & Everyday Challenges for Education Using Telecommunications in the Curriculum by Jim Levin, Jim-levin@uiuc.edu Want to involve students in real world problem solving activities? Join in the Grand & Everyday Challenges for Education. Questions and problems and other challenges, both "grand" and everyday, will be posed by folks for whom these are real challenges. These will be sent electronically to interested school groups so that they can find ones relevant to their curriculum. They can then interact with the challenge posers and develop solutions. Groups of students and teachers will be able to form "tele- task forces" to work together over the network to solve challenges. Successful solutions will in some cases lead to a reward for the school group. Goals: To develop students problem solving skills, especially working collaboratively with others, both locally and remotely. To have students learn skills and knowledge within a broader, more motivating context. Grade levels: This project can involve students of any grade level or ability level. The ways in which students become involved can vary, but all are welcome to participate. Duration: This project will run throughout the 1992-1993 school year. If you send us a list of what topics you'll be dealing with during which periods of the year, we'll send you those challenges that are related to those topics. Content Area: All content areas can be involved. Attached are some examples of how we plan to have this project work. If you're interested in participating in the Grand & Everyday Challenges for Education, send me a message and I'll add you to our electronic mail list and send you further information. Project coordinator: Jim Levin University of Illinois 210 Education Building, 1310 S. 6th St., Champaign, IL 61820 FrEdMail address: jlevin@uiuced2.uiuc.fred.org Internet address: jim-levin@uiuc.edu Here are some examples of how the Grand & Everyday Challenges for Education can work: Grand Challenges A world class mathematician posts an unsolved theorem that's important to the progress of his work. A high school math class teacher selects that challenge and poses it to her students, who apply a new piece of visualization software to the problem and develop some promising new approaches which assist the mathematician in developing a new way to think about the theorem that allows an innovative solution. A panel of ecological experts is concerned with the issue of how to increase the rate of recycling plastics. They are particularly concerned about the impact of "juice boxes", since they are a composite of plastic, paper, and aluminum. They post as a challenge how to deal with the problems raised for recycling of "juice boxes". Two elementary school classes choose to consider this challenge jointly. They interview their fellow classmates about what they like and dislike about juice boxes, they interview their parents about why they buy them, they observe the ways that they and their classmates use and dispose of them. They consider alternatives to juice boxes, and develop an alternative that they write up and submit to the ecological panel, which considers it, and includes it in their report to Congress. Congress changes regulations about the manufacture of such containers to encourage the more effective solution suggested by the elementary school class and refined by the panel. A team of scientists developing state-of-the-art supercomputer-based models of tornados posts a description of a puzzling mismatch between their model and data from a set of recent tornados in Illinois. A middle school science class in Illinois examines aspects of the model though their network connection, accesses additional weather information about those tornados from their online state weather database, and formulates some new hypotheses to explain the anomalies. They communicate electronically with the team of scientists to clarify some aspects of the mismatch, and to get suggestions for ways to test those hypotheses by applying the model to additional tornado data. Then the class submits the surviving hypotheses back to the team of scientists for further investigation. Everyday Challenges A local park district is in the process of deciding where to locate a new playground structure. They'd like to conduct a survey to help them decide. They post their challenge, and a local elementary school teacher organizes her class to formulate the questions, collect the data, enter it into a statistical analysis program, and print out the results. A university professor, as part of her research project, needs to know what middle school students think about advertising on Saturday morning TV. She posts the challenge, then several schools together take up the challenge, conducting the surveys, analyzing them, and sending a report and the data to the professor. A local agency serving homeless people faces a shortage of child care workers. It posts the challenge. A group of schools contact the homeless shelters in their areas, and compile a list of different ways in which child care is provided. One approach, to work with a local retirement home to involve retired people as child care providers, is proposed as a s solution to the challenge. Details of how that solution works in another location are provided, along with some suggestions of modifications that would make the solution more effective in the challenge location. Jim Levin, Jim-levin@uiuc.edu ====================================================================== 5. THE AGRICULTURAL SATELLITE CORPORATION THREE YEARS OF PHENOMENAL GROWTH by Dr. Randall Bretz, ASAT001@UNLVM.UNL.EDU Three years ago representatives of 23 United States land grant institutions met in Chicago to discuss a satellite network to serve the changing needs of agricultural education across the United States. Irvin Omtvedt, Vice Chancellor for Agriculture and Natural Resources and Jack McBride, Educational Television Director both of the University of Nebraska, focused the meeting on the opportunity for the participating institutions to obtain a federal grant to construct the technological backbone for a nation-wide satellite network. By October 1989 the Agricultural Satellite Corporation (AG*SAT) had been formally established by 27 land grant institutions with headquarters in Nebraska. The initial steps had been taken toward the development of a proposal to the Public Telecommunications Facilities Program (PTFP) of the U.S. Department of Commerce. Meanwhile the institutions began to develop programming to be shared nationally via satellite, a formal administrative structure was established and AG*SAT began to take shape. The Phase 1 proposal seeking Federal equipment support was submitted in January 1990 with a formal funding announcement in September. The initial grant to AG*SAT from PTFP was $735,000 which was matched by the participating institutions. This funding provided for construction of five satellite uplinks, 10 downlinks which can be converted to uplinks and 16 downlinks. The land grant affiliates didn't wait for the Federal grant or construction. By November, 1990, programming began to flow via satellite to a national audience. Two trial programs in late 1990 led to an extremely active "pilot" year, 1991, which saw more than 70 extension programs and three credit courses totaling more than 300 hours of programming viewed 70,000 persons nationwide. These programs and courses had widely varied content and origination points. Such subjects as safe pesticide handling, food science, dairy waste management and absentee ownership issues were among the long list of programming shared via AG*SAT. In January, 1991, a second equipment proposal went to the PTFP. The $500,000 Federal grant, awarded in September, has been matched with an equal amount by the affiliated institutions to provide six additional uplinks, a microwave connection to an uplink and eight downlinks. These facilities are complemented by existing transmit and receive equipment at many locations across the country making the A