Fucking with the Operator courtesy of Exodus

Ever get an operator who gave you a hard time, and you didn't know

what to do? Well if the operator hears you use a little Bell jargon, she might

wise up. Here is a little diagram (excuse the artwork) of the structure of



/--------\ /------\ /-----\

!Operator!-- > ! S.A. ! --->! BOS !

\--------/ \------/ \-----/





! Group Chief !



Now most of the operators are not bugged, so they can curse at you, if they

do ask INSTANTLY for the "S.A." or the Service Assistant. The operator does not

report to her (95% of them are hers) but they will solve most of your problems.

She MUST give you her name as she connects & all of these calls are bugged. If

the SA gives you a rough time get her BOS (Business Office Supervisor) on the

line. S/He will almost always back her girls up, but sometimes the SA will get

tarred and feathered. The operator reports to the Group Chief, and S/He will

solve 100% of your problems, but the chances of getting S/He on the line are


If a lineman (the guy who works out on the poles) or an installation man

gives you the works ask to speak to the Installation Foreman, that works


Here is some other bell jargon, that might come in handy if you are having

trouble with the line. Or they can be used to lie your way out of



An Erling is a line busy for 1 hour, used mostly in traffic studies A

Permanent Signal is that terrible howling you get if you disconnect, but don't

hang up.

Everyone knows what a busy signal is, but some idiots think that is the

*Actual* ringing of the phone, when it just is a tone "beeps" when the phone is

ringing, wouldn't bet on this though, it can (and does) get out of sync.

When you get a busy signal that is 2 times as fast as the normal one, the

person you are trying to reach isn't really on the phone, (he might be), it is

actually the signal that a trunk line somewhere is busy and they haven't or

can't reroute your call. Sometimes you will get a Recording, or if you get

nothing at all (Left High & Dry in fone terms) all the recordings are being

used and the system is really overused, will probably go down in a little

while. This happened when Kennedy was shot, the system just couldn't handle the

calls. By the way this is called the "reorder signal" and the trunk line is


One more thing, if an overseas call isn't completed and doesn't generate

any money for AT&T, is is called an "Air & Water Call".


AT&T is no longer as stupid as she once was. I advise STRONG caution when

phucking with Ma Bell. -= Exodus =-